Dispute Resolution - A Tikanga Māori Based Approach
Restoring mana is the foundation of Hohou te Rongo by acknowledging mamae (hurt/grievances), taking responsibility for actions, understanding viewpoints and finding a way forward.
You will learn:
Traditional forms of disputes.
Traditional practices of dispute resolution.
The cultural framework for Tatau Pounamu kia hohou te rongo.
How to prevent, manage and solve conflict within your organisation.
The processes of interaction to reach a positive resolution.
How to use taonga to build trust between parties.
Cultural safety in the workplace.