Dispute Resolution - A Tikanga Māori Based Approach

Restoring mana is the foundation of Hohou te Rongo by acknowledging mamae (hurt/grievances), taking responsibility for actions, understanding viewpoints and finding a way forward.

You will learn:

  • Traditional forms of disputes.

  • Traditional practices of dispute resolution.

  • The cultural framework for Tatau Pounamu kia hohou te rongo.

  • How to prevent, manage and solve conflict within your organisation.

  • The processes of interaction to reach a positive resolution.

  • How to use taonga to build trust between parties.

  • Cultural safety in the workplace.